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Steps
Supporting Documents Required
1. For device cover – loss/theft:
- The signed claim form
- A copy of your identity document
- Your SAPS case number (obtained within 48 hours)
- An affidavit
- ITC reference number (blacklisting – important to blacklist within 48 hours)
2. For device cover – damage:
- The signed claim form
- A copy of your identity document
3. For funeral cover:
- The signed claim form
- A certified copy of the deceased’s identity document
- A certified copy of the death certificate (obtained from the undertaker)
- A police report (for unnatural causes)
- The BI1663 certificate (register of death obtained from the undertaker)
- A certificate of medical attendance from the decease’s regular physician
4. For retrenchment:
- The signed claim form
- A certified copy of your identity document
- A retrenchment letter
- You may be required to submit additional documentation, but we will let you know