Sales agent (15 positions), reference number: FS/1-15/06/2020

Roles and responsibilities

The job requires the following:

Contacting potential or existing customers to inform them about a product or service, using scripts.
Answering questions about products or the company.
Asking questions to understand customer requirements and close sales.
Entering and updating customer information in the database.
Taking and processing orders in an accurate manner.
Handling grievances to preserve the company’s reputation.
Going the “extra mile” to meet sales quota and facilitate future sales.
Keeping records of calls and sales and note useful information.
Ensuring that calls are efficiently made.
Ensuring daily talk-time targets are achieved.
Meeting sales targets.
Continuously providing updates on sales.
Salary range

Market-related, plus commission

Closing date

8 June 2020


These positions are for a contract period of 12 months and will be renewed based on performance and operational requirements.

Contact details

Applications should be submitted electronically via email to for the attention of Human Resources, accompanied by a covering letter stating the reference number, a detailed Curriculum Vitae, certified copies of certificates and certified identity document copy.

Note that Grade 12 statement of results will not be considered. Due to the large number of applications anticipated, correspondence will be limited to shortlisted candidates only. Shortlisted candidates will be subject to screening to determine their suitability for employment.